We want every trade experience to be safe, fair, and transparent.
If your product or service is not delivered as agreed, you can request a refund following the process below.
Refund Eligibility:
Product not delivered within the agreed timeline
Product or service does not match the description
Order cancelled before processing/shipping
Refund Process:
Go to My Orders > Select the order
Click Request Refund
Fill in refund reason and upload proof if required
Our support team reviews within 3–5 business days
Refund is processed to your original payment method
Important Notes:
Refunds are only available for verified transactions on GlobeEasy.
Orders paid outside the platform are not eligible for protection.
Refund approval depends on verification and compliance with GlobeEasy policies,